Common Errors
Even with Seiri’s reliable infrastructure, occasional issues may occur. This guide helps you quickly identify and resolve them.
Typical Errors
| Error | Description | Resolution |
|---|---|---|
| Delivery Failed | Webhook or job did not complete successfully | Check event logs and error details, verify endpoint availability |
| Unauthorized | Webhook endpoint rejected request | Ensure signature verification and integration configuration are correct |
| Timeout | Event delivery exceeded allowed time | Check endpoint responsiveness and network connectivity |
| Invalid Payload | Event payload format is incorrect | Validate payload schema in the dashboard and integration documentation |
Tip: Use the Insights > Event Logs page for detailed troubleshooting.