Our Commitment to Your Privacy
At Seiri, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your information when you use our heartbeat monitoring service for cron jobs and scheduled work. We are committed to transparency and giving you control over your data.
1. Information We Collect
We collect what we need to run Seiri and little else. Most of it is information you enter yourself.
Signing in
- You sign in to Seiri with Google or GitHub. We never see, receive or store a password for your account.
- From Google or GitHub we receive your email address, name and profile picture. We request only the scopes needed for that:
openid email profile from Google, read:user user:email from GitHub.
- If you turn on two-factor authentication or add a passkey, we store what is needed to check it: an encrypted authenticator secret, or the passkey's public key.
Details you choose to add
- Phone number, company name, address and country are optional and empty by default. We store them only if you enter them.
- Payments are handled by Stripe. We do not store card details; Stripe tells us your plan and payment status.
Monitoring data
To monitor your jobs, we store what you configure and what your jobs send:
- Monitor settings: names, schedules, grace periods and alert rules.
- Alert destinations you add, such as an email address, phone number or Slack, Discord or Teams webhook URL.
- For each ping: the time, the result (success or fail), the sending IP address and country, the user agent, request headers, and any body your job includes. Avoid putting secrets in ping bodies or headers.
- Email addresses of people who subscribe to your status pages.
Security records
- For each signed-in session we keep the IP address, browser user agent and time of last sign-in, to protect your account and detect abuse.
What we do not collect
- Passwords for your Seiri account.
- Analytics or tracking in the Seiri app (cloud.seiri.app).
- Analytics on this website (seiri.app) unless you accept analytics cookies. See section 7.
2. How We Use Your Information
Primary Purposes
- Service Delivery: Monitor your jobs and send alerts when failures occur
- Account Management: Manage your subscription, billing, and account settings
- Communication: Send service notifications, security alerts, and product updates
- Support: Provide customer support and troubleshoot issues
- Security: Detect and prevent fraud, abuse, and security threats
Secondary Purposes
With your consent or where legally permitted:
- Measure visits to this website (seiri.app) with Google Analytics, if you accept analytics cookies
- Develop new features based on user needs
- Send marketing communications (you can opt-out anytime)
- Comply with legal obligations and requests
3. Information Sharing and Disclosure
We Never Sell Your Data
Seiri does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is not a product.
Limited Sharing
We only share your information in these specific circumstances:
Service Providers
Trusted third-party services that help us operate (hosting, payment processing, email delivery). All providers sign data processing agreements.
Legal Requirements
When required by law, court order, or to protect our rights and safety. We'll notify you unless legally prohibited.
Business Transfer
In the event of a merger or acquisition, your data may be transferred. You'll be notified of any changes to this policy.
With Your Consent
Any other sharing requires your explicit consent, which you can withdraw at any time.
4. Data Security and Protection
Technical Safeguards
- Encryption for data at rest
- TLS encryption for data in transit
- Secure cloud infrastructure
- Multi-factor authentication support
- No formal third-party penetration test yet — see our Security page
Operational Safeguards
- Principle of least privilege access
- Access reviews and role-based controls
- Incident response procedures
- No SOC 2 / ISO 27001 audit yet
5. Your Privacy Rights
Under GDPR and Other Privacy Laws, You Have the Right To:
Access & Portability
- Request a copy of your data
- Export your data in a portable format
- Know what data we have about you
Control & Correction
- Update or correct your information
- Delete your account and data
- Restrict processing of your data
To exercise these rights, contact us at hello@seiri.app. We'll respond within 30 days.
6. Data Retention and Deletion
| Data Type |
Retention Period |
Reason |
| Account Information |
Until account deletion |
Service delivery |
| Monitoring Data |
Based on plan (30 days - 2 years) |
Historical analysis |
| Billing Records |
7 years |
Legal compliance |
| Support Tickets |
3 years |
Service improvement |
7. Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies: Keep you logged in and remember your preferences
- Analytics Cookies: Google Analytics on this website (seiri.app) only, and only after you click Accept. The Seiri app does not use analytics cookies.
- Security Cookies: Protect against fraud and abuse
You can control cookies through your browser settings. Disabling certain cookies may limit service functionality.
8. International Data Transfers
Seiri operates globally. Your data may be processed in countries other than your own, including the United States and European Union. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for transfers to approved countries
- Additional safeguards for high-risk transfers
9. Children's Privacy
Age Restriction: Seiri is not intended for children under 16 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- We'll notify you by email and/or through our service
- We'll update the "Last updated" date at the top
- For material changes, we'll provide 30 days notice
- Your continued use constitutes acceptance of the updated policy
11. Contact Information
Questions About Your Privacy?
We're here to help with privacy questions:
Email/Support: hello@seiri.app
Response Time: We aim to respond within 2-3 business days
This Privacy Policy is effective as of January 15, 2025. For previous versions, please contact us.